Write to us
A short note reaches the right desk.
Email is the fastest channel. Post works too. Whichever you choose, keep card numbers and PINs out of the message — we don't need them to answer any editorial question.
Direct contact
[email protected]
Fastest channel
Post
4398 S Lincoln St
Englewood, CO 80113
United States
Typical turnaround
Short questions: one business day.
Anything requiring research: up to three business days.
Postal mail: answered by email once received.
If your note is about a specific dispute with a retailer or issuer, we'll point you toward the right authority rather than answer directly.